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Items marked * are not refundable
All mainland UK deliveries will be free of charge if you order more than £30 worth of products, £3.50 if £30 or less.
Delivery outside mainland UK but within Europe £12
Deliveries to anywhere outside Europe £15
If a delivery cannot be fulfilled in one package, if some stock is not available at the time of ordering, then Luke Roper may choose to delay the order, or send part of the order immediately, and then send the balance when the stock becomes available, if this happens we will notify you by email.
In the event of the order being dispatched in more than one part, then there will be no additional delivery charge for the customer.
Next working day delivery
All orders received before 1.30pm will usually be dispatched the same day and should reach you the following day in most cases. We will always strive to deliver within 24hrs.
We take payment security seriously at luke1977.com. We use industry standard SSL technology and server certification to ensure secure payment transactions via the Web Site. We have also signed up to the Visa and Mastercard security programmes Verified By Visa and MasterCard SecureCode. These give enhanced security and peace of mind when making purchases via the internet with the use of a personal password set up by you via a direct secure link to your bank. Full details about how these extra security measures affect you and stop fraudulent use of your card can be obtained from your card issuer.
Payment details are not stored on the Secure Server and are sent to us in an encrypted form. You will see the padlock sign in your web browser when you are asked to enter your payment details at check out, this verifies that you are connected to our Secure Server.
Extended Christmas Returns Period
We've found that many of our customers like to order Christmas presents early so we've specially extended our returns policy for the Christmas season. Any item purchased and dispatched during the period from November 1st 2014 to December 24th 2014 inclusive may be returned for an Exchange Only. You don't have to exchange for the same item but must be around the same amount. If you cannot choose another item a gift voucher (online only) will be sent via email to the amount owned. Please note that you require a returns number before you return an item, and must notify us by the 3rd January 2014 otherwise you will not be able to return the item.